A client has asked for all their information held by us, including notes of meetings, to be sent to them. What can I send, is there a time limit to reply and are there any other things I need to take into account.

Would you be kind enough to advise whether this wording for a website privacy policy is adequate. Thank you very much.

START

Privacy Policy

This page explains how information gained via this website may be used. This website is managed by BRPS (Registered Charity 271729) at PO Box 350, Buckingham, MK18 1GZ, UK.

What personal information do we collect and what we do with it? Personal data might be collected from contact forms, a mailing list you subscribe to, our Online shop, Tell a friend forms, and so on. We do not collect any information automatically from your computer, we only collect information you knowingly provide. Such information is only collected to enable BRPS to fulfil your requests. Your email address will be used, with your permission, to contact you about issues relevant to BRPS or your transactions if any. We will not knowingly share your personal information with any third party without your express permission, unless required to by appropriate authorities.

What about ‘Cookies’? Cookies are small pieces of information which are often created when you visit a website. They are stored in the ‘cookie directory’ of your computer and help us count the number of times users return to our site. They contain no personal information and cannot be used to identify you. Most web browsers automatically accept cookies, though you do not have to. If you wish to disable cookies please consult the ‘Help’ portion of your browser’s toolbar.

Your right to request information. You have a right to request a copy of any personal data held by BRPS. To obtain a copy of this information you should contact us at the address above or email us at info@brps.org.uk. BRPS asks that you make a donation of £5 to cover the costs associated with providing this.

External Links. Our website links to other websites. These are outside our control and are not covered by this policy. Please read privacy statements on other sites you visit.

Security . Your privacy and confidentiality is respected. BRPS take all reasonable precautions to protect all data, however we cannot be responsible for loss or misuse of data by unauthorised persons.

ENDS

I need a policy re data protection/freedom of information etc. a.s.a.p. i.e. now! If anyone has such a policy that they don't mind sharing we'd be eternally grateful.