Rural Service Support is delivered in partnership by a consortium of national organisations.
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Registered users should Log in here

Access to the service is FREE but requires new users to register here

The way post office services are delivered in some rural areas is under
review and decisions that may change the way post office counter
services are provided for certain communities may result.

Rural Service Support service (RSSupport) incorporates the Experts
Online question and answer service and is designed to help rural
communities work together as one in their transition towards the
alternative ways that the service needs of local residents and
businesses can be met in the light of those decisions.

The service is completely separate from the Post Office Ltd consultation
process. Any queries you may have with regards that process should
addressed with Post Office Ltd.

Key features of the RSSupport service are:

• A panel of real people with specialist expertise who will interpret and understand users questions, and reply usually within 24 hours (or by the next working day)
• A searchable archive of past questions and answers
• Useful resources including sample policies, templates, tools and guidelines
• A forum where a large number of practitioners and policy makers can engage and exchange ideas, knowledge and experience
• Facilitation and policing of the system by a nationally recognised/ experienced organisation
• Online newsletter

Please note - RSSupport aims to offer advice and signpost support to all contributors, however there will be occasions where we will be
unable to provide an exact fit to your requirements.