Is this too much of a conflict of interest?

Our organisation is constituted as a Company Ltd by Guarantee and has 5 directors. Our Chair also works for a company which provides PR Services to us under contract. We have a register of directors' interests under which her other company is stated and we also have an agreement that if any discussions arise regardign PR issues in Directors' Meetings, Anna will take no part in the discussion so as not to have any influence. Anna has been told by third parties that she's in a potentially "difficult" position. I don't want to lose this very good supportive director. What can I say to reassure her?

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Charlie Cattell is a specialist in legal and governance matters relating to social enterprises, charities and voluntary organisations, assisting a wide range of groups with legal structures, organisational management, and regulatory issues.