How do we identify our user needs?

Answered 20 Feb 2008 by e.gray-king
Hi, I am working with a Northern Ireland based community playgroup who are looking into the possibility of becoming a day care centre/Creche. The playgroup would like to carry out some market research in the local area to identify the needs and desires of the parents. We are looking for ideas for the survey, suitable questions, structure, etc. Thanks

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Elizabeth is a strategist to the marrow, taking this to project planning, organisational development, visioning, management, participation, fundraising and more. She has worked with 100s of organistions at key developmental changes and relishes the complicted conundrums of people and structures.