If you are having problems with the new Experts Online, first check the frequently asked questions below or call our technical support line on 0845 130 5480.
To ask a question you must be a subscriber to Experts Online and logged in.
EITHER log in by clicking on 'Login' at the top right hand corner of the page
OR register your interest in Experts Online by clicking on 'Contact us' in the blue bar.
To read an answer in Experts Online you must be a subscriber to Experts Online and logged in.
EITHER log in by clicking on 'Login' at the top right hand corner of the page
OR register your interest in Experts Online by clicking on 'Contact us' in the blue bar.
To post a comment you must be a subscriber to Experts Online and logged in.
EITHER log in by clicking on 'Login' at the top right hand corner of the page
OR register your interest in Experts Online by clicking on 'Contact us' in the blue bar.
You can search Experts Online in three ways:
To read any answer you must be a subscriber to Experts Online and logged in. (Please see 'How do I read an answer?').
You cannot attach files to questions. If you have a file that you think would help the Expert deal with your question then:
EITHER indicate in your question that you have a file you could send (and the expert will ask you to email it to them if they need it to answer the question)
OR, if the content of the file is simple text and not too long, copy and paste the content of the file into the question box